Help with SayMyWork

Contact

The launch inbox is jake@apptillion.com. The planned branded alias is support@saymywork.com; it will be listed as active after delivery is verified.

Include app version, Windows version, the failed step, a redacted error message and your order ID for purchases. Do not include API keys, card details, transcript content or reference documents.

Lost PC or missing receipt?

Deactivate a PC from Trial / license before moving. If it is lost, request recovery using the purchase email. We verify ownership before releasing slots or reissuing access.

Provider connection trouble?

Check model availability, funded API billing, matching Azure key/region and two-stream Speech capacity. Run the connection check only after correcting settings. Three bounded answer-connection tests are allowed per day.

Support expectations

This is a small paid pilot. Support messages receive human-reviewed replies; immediate or around-the-clock responses are not promised.